Frequently Asked Questions

What types of cleaning services do you offer?

We offer a wide range of cleaning services including residential (one-off or regular cleans), end of tenancy & deep cleans, as well as outdoor services like garden maintenance, gutter cleaning & minor repairs. We also offer commercial cleaning services for businesses of any size.

Which areas do you service?

We service areas in & around Cambridgeshire UK, including but not limited to Peterborough, Huntingdon, Whittlesey, Ellington & Cambridge.

How do I book a clean?

Booking can be done through the contact form on our website, or by contacting us directly via phone (07852 496779) or e-mail (sales@newleafcleaningsolutions.com)

Do I need to be home during cleaning?

This is completely up to you, depending on the work carried out we may need access to power sockets to operate our tools but this will be highlighted to you beforehand.

How much do your services cost?

We don’t have a price list as this will depend on your property and the amount of work required, but we are always available for a chat, or even a visit, to provide a free, no-obligation quote.

Which payment methods do you accept?

Currently we only accept payment via bank transfer.

Are there any cancellation fees?

No! We are happy to work around your schedule. For bigger cleans taking 8 hours or more we may require a deposit to be paid so we can arrange staffing.

Do I need to provide any cleaning supplies or equipment?

No, we provide all of our own supplies & equipment and the quoted price will be all-inclusive.

Can I request special tasks or customize my cleaning?

Absolutely, we are happy to have a chat so we can meet your exact needs, but the job may need to be re-quoted if there are any big changes.

How can I provide feedback or reviews?

We accept any feedback or reviews through Checkatrade, our Facebook page or directly via email or the contact form on our website. We may also post your review anonymously on our Reviews page!